About Capacitygrid
Capacitygrid offer on-demand business services to local authorities across the UK, supporting them with review services – for business rates, empty homes, mobile homes and council tax – revenues and benefits and introducing digital services. Our services are particularly suited to councils who are looking for a tried and tested method of generating additional income through the delivery of review services but who may not wish to enter into a long-term agreement.
With the changes impacting local government we understand it can be time and resource intensive to keep up and introduce new processes. We work alongside council teams offering either a fully managed service on a transactional basis or an ‘in and out’ review service on a risk and reward basis to free up your team’s time and drive efficiency through service delivery.
With over 1,400 employees to call upon we can scale up to meet your requirements, especially during busy periods. During the summer months we are typically live with over 90 local authorities across a range of review services.
Our people are highly qualified with extensive knowledge of local government and in the use of a wide range of host systems having delivered over 600 such services in recent years. Benefiting from our comprehensive in-house training covering changing legislation, they are quick to adapt and drive through efficiencies enabling you to focus on vital services. See how many councils across the UK have generated additional income from using our services in the map below.
We estimate our award winning additional income services can generate an extra £2m for each local authority we work with from a variety of reviews designed to:
- reduce your long-term empties to secure the maximum New Homes Bonus
- maximise your Business Rates income
- review and update inaccurate Single Person Discount awards
- reduce your Universal Credit workload through automation and provide resources as an extension of your team through Anytime
As part of Liberata UK we bring more than 40 years’ experience in the public sector where we run contracts and processes for more than 240 local authorities, government departments including HMCTS and specialised services including schools, architecture and payroll. We are also procurement friendly and are a Crown Commercial Supplier and available on other frameworks
Together, we create better, personalised services with improved results at a lower cost.
On average each of our local authority partners has undertaken at least two review services with us. Our partnership with Jadu, the leading provider of council websites and digital platforms, means we can also support a smooth transition to Digital Council.
If you would like to find out more about working with us read more about what we do or contact us to discuss how we can start achieving results for you.