Are you ready to tackle fraud and error?

Our customers are telling us that there are solutions available, but none address the critical issue: where do you get the capacity to review cases that have been identified as risky?

Our Fraud & Error Reviews Managed Service, built on the CapacityGrid Service Cloud, is specifically designed to help you get the outcome you need.

To help you even more we’ve created a discussion group on Knowledge Hub, the UK’s largest dedicated public service collaboration platform. Here you will find practical resources, advice and answers to commonly asked questions, and engage directly with a rapidly growing community of fellow FERIS leaders and practitioners from councils across the country.

News Stories

Capacitygrid Empty Homes Review Service Helps 73 Local Authorities Bring More than 9,000 Properties Back into Use in 2016

By | February 21st, 2017|Categories: News|

Smarter data, tools and services help local authorities remove long-term empty properties Capacitygrid, the direct brand for on-demand services from Liberata, has today revealed that its Empty Homes Review (EHR) service helped 73 local authorities in England remove over 9,000 properties from their long-term empties lists in 2016. As a direct result, these local authorities [...]

CapacityGrid hosts successful ‘Powering the North’ event

By | September 28th, 2016|Categories: News|

Recently, CapacityGrid sponsored the ‘Powering the North’ briefing in Manchester, the latest event in the City View series presented in conjunction with Policy Review, Neil Stewart Associates, the Municipal Journal and localgov.co.uk. The event was well attended, by local government directors, policy officers and revenue executives, and centred on the opportunities in harnessing the power [...]

The global outsourcing group, OUTSOURCING Inc. today acquired Liberata UK Ltd. one of the UK’s leading business process services companies.

By | August 2nd, 2016|Categories: News|

OUTSOURCING Inc. (“OSI”) has acquired Liberata UK Ltd. (“Liberata”) for an equity value of £43m. Charlie Bruin, currently CEO of Liberata, will continue to lead the company and its strategy of leveraging innovation and automation in delivering public sector services. Liberata has been providing services to the public sector for over 40 years with over [...]

Derby partners with CapacityGrid to deliver Anytime service for revenue and benefits processing

By | July 11th, 2016|Categories: News|

CapacityGrid, the service technology company, today announced it has signed a contract with Derby City Council to provide specialist assistance with Housing Benefit, Council Tax Support and Council Tax processing through its Anytime service. The contract, worth up to £1.25million, is for an initial three year period, with the potential to extend for a further [...]

Six new councils sign up to CapacityGrid’s Fraud & Error Reviews Service

By | May 24th, 2016|Categories: News|

CapacityGrid, the service technology company, today announced that a further six councils have signed up to its Fraud & Error Reviews Service, including Burnley Council, Redcar and Cleveland Council and Boston Council. In total, the deal is expected to help the six councils identify over £1m worth of efficiencies. These Councils will now be able [...]

CapacityGrid on Track to Realise £1.5m of Council Tax Reduction and £1m of Housing Benefit Fraud & Error Savings for Consortium of 12 Local Councils in its First Year

By | April 19th, 2016|Categories: News|

CapacityGrid, the service technology company, today revealed that its Fraud & Error Reviews Service is on track to achieve £2.5m of savings by June 2016 for a consortium of 12 local authorities since it went live in early 2015; £1.5m of Council Tax reduction and £1m of Housing Benefit. The savings realised are more than [...]

Liberata partners with GBG to deliver service outcomes and technology solutions powered by rich data analytics

By | November 18th, 2015|Categories: News|

Liberata, the business process innovation company, has today announced a strategic partnership with GBG, the specialist Identity Data Intelligence provider, to drive improved service outcomes for public sector organisations. As part of this exclusive UK public sector partnership, Liberata has already embedded the rich data analytics engine of GBG, which mines nearly 300 diverse data [...]

IRRV Performance Awards 2015

By | October 8th, 2015|Categories: News|

CapacityGrid were delighted to be named as a finalist in the Excellence in Partnership Working category, with our strategic partner Glasgow City Council, at this year's IRRV Performance Awards. Our partnership not only delivers efficiencies but ensures that services are delivered in a way which reflects local context and priorities. Glasgow City Council created Customer [...]

CapacityGrid and Glasgow City Council announced as IRRV Performance Awards Finalists 2015

By | August 7th, 2015|Categories: News|

CapacityGrid has been announced as a finalist in the Excellence in Partnership Working Category, with our strategic partner Glasgow City Council, at this year's IRRV Performance Awards. Our partnership not only delivers efficiencies but ensures that services are delivered in a way which reflects local context and priorities. The Performance Awards Gala Dinner (when the [...]

Socitm partners with Knowledge Hub to boost digital collaboration between members

By | April 15th, 2015|Categories: News|

Dedicated Socitm ‘Network’ on Knowledge Hub to enhance member engagement London, 14th April 2015 – Knowledge Hub, the UK’s largest platform for public service collaboration, today announced that it is partnering with Socitm, the society for IT/digital leaders and professionals working in local public services, to enable Socitm members to collaborate online. Socitm is one [...]