CapacityGrid were delighted to be named as a finalist in the Excellence in Partnership Working category, with our strategic partner Glasgow City Council, at this year’s IRRV Performance Awards. Our partnership not only delivers efficiencies but ensures that services are delivered in a way which reflects local context and priorities.
Glasgow City Council created Customer and Business Services (CBS) to bring together clerical and admin functions from across the Councils core departments, creating a centralised transactional hub with the aim of driving out inefficiency and delivering savings. As Glasgow City Council’s Transformation Partner, CapacityGrid work as an integral part of the CBS team, to deliver challenging objectives and reach significant savings target.
The programme of work is delivered in the context of true partnership; with an ethos of shared ownership of deliverables, the collaborative arrangement allows CBS to take advantage of skills, knowledge and synergies in both organisations, and the means to most effectively deliver the desired outcomes.
CapacityGrid would like to send warm congratulations to all of this year’s winners, view the full list here: IRRV Awards