Are you ready to tackle fraud and error?

Our customers are telling us that there are solutions available, but none address the critical issue: where do you get the capacity to review cases that have been identified as risky?

Our Fraud & Error Reviews Managed Service, built on the CapacityGrid Service Cloud, is specifically designed to help you get the outcome you need.

To help you even more we’ve created a discussion group on Knowledge Hub, the UK’s largest dedicated public service collaboration platform. Here you will find practical resources, advice and answers to commonly asked questions, and engage directly with a rapidly growing community of fellow FERIS leaders and practitioners from councils across the country.

By | February 21st, 2017|Categories: News|

Smarter data, tools and services help local authorities remove long-term empty properties Capacitygrid, the direct brand for on-demand services from Liberata, has today revealed that its Empty Homes Review (EHR) service helped 73 local authorities [...]

By | September 28th, 2016|Categories: News|

Recently, CapacityGrid sponsored the ‘Powering the North’ briefing in Manchester, the latest event in the City View series presented in conjunction with Policy Review, Neil Stewart Associates, the Municipal Journal and localgov.co.uk. The event was [...]

By | August 2nd, 2016|Categories: News|

OUTSOURCING Inc. (“OSI”) has acquired Liberata UK Ltd. (“Liberata”) for an equity value of £43m. Charlie Bruin, currently CEO of Liberata, will continue to lead the company and its strategy of leveraging innovation and automation [...]

By | July 11th, 2016|Categories: News|

CapacityGrid, the service technology company, today announced it has signed a contract with Derby City Council to provide specialist assistance with Housing Benefit, Council Tax Support and Council Tax processing through its Anytime service. The [...]

By | May 24th, 2016|Categories: News|

CapacityGrid, the service technology company, today announced that a further six councils have signed up to its Fraud & Error Reviews Service, including Burnley Council, Redcar and Cleveland Council and Boston Council. In total, the [...]

By | April 19th, 2016|Categories: News|

CapacityGrid, the service technology company, today revealed that its Fraud & Error Reviews Service is on track to achieve £2.5m of savings by June 2016 for a consortium of 12 local authorities since it went [...]

By | November 18th, 2015|Categories: News|

Liberata, the business process innovation company, has today announced a strategic partnership with GBG, the specialist Identity Data Intelligence provider, to drive improved service outcomes for public sector organisations. As part of this exclusive UK [...]

By | October 8th, 2015|Categories: News|

CapacityGrid were delighted to be named as a finalist in the Excellence in Partnership Working category, with our strategic partner Glasgow City Council, at this year's IRRV Performance Awards. Our partnership not only delivers efficiencies [...]

By | August 7th, 2015|Categories: News|

CapacityGrid has been announced as a finalist in the Excellence in Partnership Working Category, with our strategic partner Glasgow City Council, at this year's IRRV Performance Awards. Our partnership not only delivers efficiencies but ensures [...]

By | April 15th, 2015|Categories: News|

Dedicated Socitm ‘Network’ on Knowledge Hub to enhance member engagement London, 14th April 2015 – Knowledge Hub, the UK’s largest platform for public service collaboration, today announced that it is partnering with Socitm, the society [...]