Are you ready to tackle fraud and error?

Our customers are telling us that there are solutions available, but none address the critical issue: where do you get the capacity to review cases that have been identified as risky?

Our Fraud & Error Reviews Managed Service, built on the CapacityGrid Service Cloud, is specifically designed to help you get the outcome you need.

To help you even more we’ve created a discussion group on Knowledge Hub, the UK’s largest dedicated public service collaboration platform. Here you will find practical resources, advice and answers to commonly asked questions, and engage directly with a rapidly growing community of fellow FERIS leaders and practitioners from councils across the country.

By | June 27th, 2013|Categories: Blog|

Local government’s funding is being cut by a quarter in real terms (£7.6 billion) between 2011 and 2015 by the Department for Communities and Local Government (the Department). In their report published on 4th June, [...]

By | June 26th, 2013|Categories: Blog|

Recently I chaired the judging panel, on behalf of CapacityGRID, for the MJ’s Innovation in Social Care Award. This is the first time I have done anything like this since I retired from the day [...]

By | May 29th, 2013|Categories: Blog|

Over the thirty or so years that I have been involved with local authorities I have never known such uncertainty and worry about the future. The future looks no brighter. The last few years have [...]

By | May 29th, 2013|Categories: Blog|

Ever wonder why shops offer three sizes of a product, or why the word free is so powerful, or why a customer won’t drive a couple of miles across town to save £25 on a [...]

By | March 15th, 2013|Categories: Blog|

Over 70% of local government employees say stress is affecting how well they can do their jobs, according to a recent survey by UNISON.

By | March 5th, 2013|Categories: Blog|

To paraphrase Niccolo Machiavelli, nothing is more doubtful of success nor more dangerous to manage than the creation of a new system. A “new system” today is any “new model” rooted in the type of [...]

By | March 5th, 2013|Categories: Blog|

Something profound has happened to the reputation of hospitals. For over two generations they have been the flagship of the NHS – a health service for all, free at the point of need. There have [...]

By | March 5th, 2013|Categories: Blog|

At a recent Round Table hosted by CapacityGRID, we were joined by prominent local government colleagues to discuss how councils can juggle the demands of both creating new income and keeping costs down. It was [...]

By | January 21st, 2013|Categories: Blog|

Last Friday I travelled to Bournemouth to be a judge in the first 2013 Local Government Challenge. Organised by the Local Government Association, the Local Government Challenge seeks out the best and brightest local government [...]

By | January 3rd, 2013|Categories: Blog|

Any eternal optimist left in local government who thought that the government would ‘Santa Claus-like’ deliver a sack of additional money will have woken up with a start when Eric Pickles (no Santa Claus) announced [...]