• 40 years’ public sector experience
  • 600 reviews completed
  • £675m income generated
  • £250m income protected
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Anytime

Anytime provides an on-demand support service to over 50 local authorities covering a wide range of work packages.

It provides experienced revenues and benefits staff as an extension to your team, giving you a more cost-effective option when you need extra help rather than relying on temporary staff, all of whom have experience of working on all the core host systems.

What is it?

Using the scale of our network we offer a flexible solution, helping you get back on track in challenging times, particularly if workload volumes increase during peak holiday periods, in the event of unplanned sickness absence or during restructures to aid cost saving challenges.

We can help you scale (up and down) to meet your varying requirements, helping you achieve quicker results via:

  • Provision of scale and capacity to deliver a predictable and consistent service that is flexible around your workload via a fully managed service
  • Bespoke contract management approach and structure including designated account manager, a team leader and quality assurance
  • Experienced staff delivering consistently high outputs and quality via our proven performance management toolkit
  • Flexible pricing solutions to meet your needs via day rates or transactional pricing
  • Creating a forum for sharing best practice procedures, process improvements, automation and digital transformation

We can also reduce your team’s workload by automating ATLAS.

If you need professional, experienced revenues and benefits practitioners to help you cover a busy time, contact us to find out more.

Cost-effective, flexible and no training required

Extend your revenues and benefits team with our Anytime service for a cost-effective option when you need extra help.

Case Study: Dacorum Borough Council

Dacorum Borough Council realises £100,000 of resource savings and builds long lasting positive relationship using Capacitygrid’s Anytime Service.

40k+
revenue transactions monthly
100%
quality checks
30k+
benefit transactions monthly