• 40 years’ public sector experience
  • 600 reviews completed
  • £675m income generated
  • £250m income protected
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Business Rates Review

Identifying and validating new or additional rateable value is costly and time consuming. Investment in technology and additional resource can be challenging, and data solutions can be costly and still require investment from council resources.

Our Business Rates Review service identifies additional items that are either unrated or under-rated and gathers the right evidence to successfully get the hereditament rated via the Valuation Office (VO). With the new EABR process this has placed a further burden on local authorites to comply with the new guidelines and our service is set-up to support this exact process.

Through our RV Finder service, we review and identify hereditaments that are not currently rated or misclassified.

How does it work?

We manage the full Business Rates review cycle, not only data matching and analysis to validate properties, but we go further to offer extensive customer contact activity, including letter and phone reviews, inspections and call handling, valuation office liaison and cross system processing to guarantee results. Ensuring we provide everything to enable the VO to action each new prospect identified as quickly and efficiently as possible.

What we do

  • Identify, investigate and validate new rateable value or additional growth on current rateable hereditaments
  • Run a fully managed review including canvassing, outbound calling, full customer service support, valuation office administration, visits to prospects and full reporting suite
  • Exclude cases upfront which are already on the council radar
  • Provide a complete validation of your current business rates base

Importantly, we don’t work with ratings agents so there is no conflict of interest in terms of new prospects found.

The Business Review service is a no risk solution. Designed around your needs to maximise revenue with minimal risk, you only pay a percentage of the additional RV found once confirmed by the VO.

You can generate further additional income by incorporating our Empty Homes Review and SPD Review services when reviewing business rates.

As we move towards Rates Retention, you have nothing to lose in requesting a personalised business case for your council. Contact us to find out more.

£420k
average additional RV per review
40+
local authorities using the service
£1.7m
in additional RV to one council