• 40 years’ public sector experience
  • 600 reviews completed
  • £675m income generated
  • £250m income protected

Conducting a Business Rates Review

Identifying and validating new or additional rateable value is costly and time-consuming for any local authority. Since the pandemic hit workloads have increased and there may have been potential team restructures. But it doesn’t always have to be a burden to conduct these reviews, the ability to outsource these reviews could be extremely beneficial to a council.

The Business Rates Review (or RV Finder) service from Capacitygrid by Liberata identifies additional items that are either unrated or under-rated and gathers the right evidence to successfully get the hereditament rated via the Valuation Office Agency (VOA). The Electronic Billing Authority Reports (EBAR) process has placed a further burden on local authorities to comply with the guidelines and our service is set up to support this exact process.

Through our RV Finder service, we review and identify hereditaments that are not currently rated or misclassified.

How Do We Conduct a Review?

  • Identify, investigate and validate new rateable value
  • Detect additional growth on current rateable hereditaments
  • Run a fully managed review including canvassing, outbound calling, full customer service support and Valuation Office Agency administration
  • Undertake site investigations, wherever necessary, to gather sufficient evidence
  • Offer flexibility to exclude cases upfront which are already on the council radar and prioritise categories to meet council requirements

Importantly, we don’t work with ratings agents so there is no conflict of interest in terms of new prospects found.

No-Risk Basis

Capacitygrid’s Business Rates Review service is a no risk solution. Designed around your needs to maximise revenue with minimal risk, you only pay a percentage of the additional RV found once confirmed by the VOA.

You can generate further additional income by incorporating our Empty Homes Review and SPD Review services when reviewing business rates and all services are available on the Government’s G-Cloud 12 procurement framework.

You have nothing to lose in requesting a personalised business case for your council. Contact us to find out more.

Conducting a Business Rates Review