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Services
- - Additional Income
    
    Changes in local government legislation have placed increased pressure on local authorities to become more self-sufficient and generate additional income. With inhouse teams under pressure it’s impossible to spot all the areas where additional income might be available. We can help.
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£392m New Homes Bonus generated for local authorities across the UK

£16.5m per annum of additional RV generated for local authorities across the UK

Making intelligent digital customer services a reality in partnership with Jadu

Our New Homes Bonus maximisation service can help reduce your LTE or increase your housing stock leading to an increase in vital revenue to the council

Business Rates Review

A business rates review service designed to maximise revenue with minimal risk

Customer Experience Management

Enabling local government to provide engaging, customer-friendly web experiences

Welcome to Capacitygrid

Capacitygrid offer on-demand business services to local authorities across the UK,
providing support with review services and the transition to Digital Council.

Find out more about us, our services and how we’re helping
our customers generate additional income.

Liberata Awarded Exchequer Services Contract by London Borough of Bromley Worth Up To £120 Million

Liberata becomes first private sector company to sign up to UNISON’s End Violence at Work Charter

Liberata selected as a G-Cloud 11 supplier

Liberata Wins ‘Excellence in Non-Domestic Rate’ Awards at the 2017 IRRV Performance Awards

Liberata Partners with Jadu to drive Intelligent Customer Experience through its Digital Council Platform

Capacitygrid Empty Homes Review Service Helps 73 Local Authorities Bring More than 9,000 Properties Back into Use in 2016

What our clients say...

The Empty Homes Review service helps us to identify occupied properties in the district and ensure that the correct information is maintained on our database.

Blaby District Council

Sarabjit Khangura | Council Tax Income and Debt Manager

Our Mobile Homes Review has provided valuable information on holiday sites and mobile homes across the council. I would highly recommend this cross-council service, which provides consistent, evidenced data for council tax, business rates, planning and licensing.

East Lindsey District Council

Robert Barlow | Deputy Chief Executive & Section 151 Officer

Previously there were around 1,000 items in the tray waiting to be actioned – now there are only 28! I would not hesitate to recommend ATLAS Automation to other local authorities and have already spoken to many.

Dumfries and Galloway Council

Paula Doherty | Principle Benefits Officer

We generated £850,000 in NHB within the first four months. We realised we needed support to take on this sensitive challenge and that the key to success was finding the right partner. Capacitygrid have worked with us hand in glove every step of the way and we are delighted with the results.

Northumberland County Council

Graeme Barnes | IRRV (Hons), Revenues, Benefits & Customer Services Manager

Given the complex and sensitive nature of the work, it’s vital for us to have a partner we know we can trust and who has the specific expertise required to deliver a high quality service which can adapt to changes in local requirements at short notice, something Capacitygrid has proven repeatedly.

Derby City Council

Beverley Parks | Benefits Service Manager

Additional Income

Welcome to Capacitygrid

Capacitygrid offer on-demand business services to local authorities across the UK, providing support with review services and the transition to Digital Council.

Find out more about us, our services and how we’re helping our customers generate additional income.

Capacitygrid offer on-demand business services to local authorities across the UK,
providing support with review services and the transition to Digital Council.

Find out more about us, our services and how we’re helping
our customers generate additional income.