• 40 years’ public sector experience
  • 600 reviews completed
  • £675m income generated
  • £250m income protected
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Business Rates Review (RV Finder)

Identifying and validating new or additional rateable value is costly and time consuming. Investment in technology and additional resource can be challenging, and data solutions can be costly and still require investment from council resources.

Our Business Rates Review service identifies additional items that are either unrated or under-rated and gathers the right evidence to successfully get the hereditament rated via the Valuation Office Agency (VOA). The Electronic Billing Authority Reports (EBAR) process has placed a further burden on local authorities to comply with the guidelines and our service is set up to support this exact process.

Through our RV Finder service, we review and identify hereditaments that are not currently rated or misclassified.

How does it work?

We manage the full Business Rates review cycle, not only data matching and mapping/aerial photography analysis to validate properties, but we go further by offering extensive customer contact activity; all necessary site inspections; call handling; Valuation Office Agency liaison and cross system processing to guarantee results. This ensure that provide everything to enable the VOA to action each new prospect identified as quickly and efficiently as possible.

What we do

  • Identify, investigate and validate new rateable value
  • Detect additional growth on current rateable hereditaments
  • Run a fully managed review including canvassing, outbound calling, full customer service support and Valuation Office Agency administration
  • Undertake site investigations, wherever necessary, to gather sufficient evidence
  • Offer flexibility to exclude cases upfront which are already on the council radar and prioritise categories to meet council requirements

Importantly, we don’t work with ratings agents so there is no conflict of interest in terms of new prospects found.

The Business Rates Review service is a no risk solution. Designed around your needs to maximise revenue with minimal risk, you only pay a percentage of the additional RV found once confirmed by the VOA.

You can generate further additional income by incorporating our Empty Homes Review and SPD Review services when reviewing business rates and all services are available on the Government’s G-Cloud 12 procurement framework.

You have nothing to lose in requesting a personalised business case for your council. Contact us to find out more.

Case Study: Leicester City Council

Using Capacitygrid’s RV Finder Service, Leicester City Council has already generated additional revenue of £900,000 with a further 87 cases currently with the VOA.

average additional RV per review
local authorities have used this service
in additional RV to one council