Housing Benefit Award Accuracy Initiative (HBAAI) allows local authorities to receive an allocation of funding from the Department of Work and Pensions (DWP) to undertake specific activities to identify unreported changes and to ensure the right benefit is being paid to the right person at the right time. Such activities include Housing Benefit Full Case Reviews (FCRs), Housing Benefit Matching Service (HMBS) referrals and including Self-employed Earnings Reviews (SERs).
As the HBAAI participation becomes mandatory from April 2022, local authorities should prioritise the seamless processing and management of housing benefit case reviews. By passing the burden to Capacitygrid, local authorities can benefit from reliable case selection and the consistent and intelligent delivery of end-to-end solutions.
Crucially, Capacitygrid has the tools to target and categorise high-risk case groups and by utilising our services be that the full end-to-end offering allowing us to take care of their whole Housing Benefit Award Accuracy Initiative requirements or just a basic review, authorities are allowed the breathing space to focus on their own specific projects and needs. Contact us to find out more.