CapacityGRID secures bright future for Knowledge Hub
CapacityGRID is forming a new partnership with The Local Government Association (LGA) to assure the long-term future of the Knowledge Hub, the most widely used online collaboration platform for public sector employees and public bodies...
"CapacityGRID has enabled us to increase productivity, stay in control and maintain a quality service, without any hassle or up-front investment."
"Now we can access a network of benefits support ‘on tap’ whenever we need it, which acts as an extension to our team."
"CapacityGRID enables us to link spending directly to performance."
"This saved a huge amount of time and cost, and provided a significant return on investment. We are delighted."
"Previously there were around 1,000 items in the tray waiting to be actioned – now there are only 28! I would not hesitate to recommend (this) to other local authorities."
"Performance management has helped us realise a 25% improvement in productivity and the technical support has been outstanding."
"There are no hidden costs, we pay for completed work items only and quality targets have always been exceeded."
"Both our in year and arrears collection have improved significantly."
"Instead of processing ATLAS changes, our officers are now able to dedicate valuable time to projects like welfare reform."
"We have been able to significantly improve the way that we validate our single person discount."